When you or your vet reach out to us, we respond quickly and move to take your pet into our care. He or she may already be deceased, or you may ask us to meet you and counsel you as you make this final decision.
Once we've received your pet into our care, we carefully clip some fur and create a clay paw print as well. We then transport your animal, personally and individually, directly to the crematorium, where we oversee the cremation, again doing so personally. In this way we ensure that there can be no confusion and no uncertainty as to whose cremated remains eventually come home to you.
We ask you to provide your pet's dates, and to tell us if you'd like a special inscription on the plaque on his or her urn. Along with the remains, the fur clipping, and the paw print, we also provide you with an official certificate of cremation. We do offer a number of urns that may be purchased in lieu of our lovely standard cherry urn. Should you be interested in a garden stone, jewelry, or other, more formal options, please feel free to ask, as we do make other services available on request.
We handle exotic pets of all types, so don't hesitate to reach out to us if your pet isn't a dog or cat. We've handled birds, lizards, guinea pigs, a dwarf hamster, snakes, even a hedgehog; they all receive the same loving care and attention.
With all this, many people wonder if our prices aren't prohibitively expensive. The answer, thankfully, is that they are not. We work directly with the other professionals involved to keep our costs low, and the price we ask you to pay is not out of line with what you'd be charged even if we weren't involved. We accept cash, checks, and all major credit cards to give you maximum flexibility.
"Kathy gave the kind of service our beloved Joe Puppy deserved for the years of unselfish love he gave to our family."
What else sets us apart? We truly care about you, about your loss, your family's loss, the grief process you share. We talk with you, listen to your experience, share our own. Each loss is different, but there are common themes as well. Talking with an empathic, trained professional can make all the difference in the world as your family begins the recovery process.
Rest assured, your pet will never be forgotten.